Effective Date: 01.06.2025
At DSHEBA, accessible from https://dsheba.com, your privacy is one of our top priorities. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and home healthcare services.
We may collect the following types of personal information:
Personal Identification Information: Name, phone number, email address, physical address.
Medical Information: Health conditions, medical history, symptoms, prescriptions, reports (provided by you or generated during care).
Payment Information: Billing details necessary to process payments securely.
Technical Data: IP address, browser type, device information, and usage data through cookies or similar technologies.
We use the collected information for the following purposes:
To schedule and provide doctor visits and healthcare services at your home.
To maintain accurate medical records for patient care and follow-ups.
To process payments and send receipts or invoices.
To improve our website, services, and customer support.
To communicate appointment reminders, health updates, or service-related notifications.
We do not sell or rent your personal information. Your data may only be shared with:
Licensed MBBS doctors and authorized medical staff.
Payment processors (e.g. banks, mobile money platforms) for transaction processing.
Government or legal authorities, only if required by law.
We implement strong security measures to protect your data from unauthorized access, disclosure, or misuse. This includes encryption, secure servers, and restricted access to sensitive data.
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You have the right to:
Access your personal or medical data.
Request corrections to inaccurate information.
Request deletion of your data (unless we are legally required to retain it).
Withdraw consent for data use (e.g. marketing communications).
To exercise these rights, contact us at support@dsheba.com.
We may use cookies to enhance your user experience. You can choose to disable cookies in your browser settings, although this may affect the functionality of our site.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We recommend reading their privacy policies before submitting any personal information.
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.
If you have any questions about this Privacy Policy or how your data is handled, please contact:
DSHEBA
Email: support@dsheba.com
Phone: +880-1617 666677
Website: https://dsheba.com